Privacy Policy

Effective Date: 29th October 2025

1. Introduction

Welcome to CleanComfort Home Cleaning Services ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website to book cleaning services and make payments.

2. Information We Collect

When you use our website, we may collect the following types of personal information:

Contact Information: Name, email address, phone number, and physical address.
Booking Details: Service type, date and time of booking, special instructions.
Payment Information: Credit/debit card details or other payment method information (processed securely via third-party payment processors).
Account Information: If you create an account, we store your login credentials securely.
Communication Records: Emails, messages, or other communications with our support team.

3. How We Use Your Information

We use your personal information solely for the following purposes:

To process and manage your bookings.
To communicate with you regarding your services.
To process payments securely.
To improve our services and website functionality.
To comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Storage and Security

We store your data securely using industry-standard encryption and access controls. All payment transactions are processed through secure, PCI-compliant third-party providers. We retain your data only as long as necessary to fulfill our business purposes or comply with legal requirements.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze site usage, and improve our services. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for data processing (where applicable).
Lodge a complaint with a data protection authority.

To exercise these rights, please contact us at [Insert Contact Email].

7. Third-Party Services

We may use third-party services (e.g., payment processors, analytics tools) that have their own privacy policies. We recommend reviewing those policies to understand how your data is handled by those providers.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: info@cleancomfort.co.uk
Phone: TBC

Address:

CleanComfort Home Cleaning Services,
First Floor, Swan Buildings,
20 Swan Street,
Manchester,
M4 5JW,